Blog
What we are building, what broke, and what we would do differently. Written by the people doing the work.
Most restaurants do not have a software problem — they have five, and none of them talk to each other. The story of building a single restaurant operating system, now serving 20,000+ customers across 20+ UK restaurants.
Thinking about replacing a Microsoft Access database? The tables move in an afternoon. The business rules in its forms, queries and VBA are the real project. A practical guide for SMEs in the UK, Australia and New Zealand.
Most Xero integrations fail because nobody decided which system owns which record. A practical guide to connecting custom operations software to Xero for SMEs in the UK, Australia and New Zealand.
When the developer who built your system leaves, the worst move is a panic rewrite. Secure what you own, stabilise it, get an honest review, then decide whether to keep, refactor or rebuild.
Most growing companies do not have a software shortage. They have a handoff problem: the same order, job or request gets typed, checked and chased across five tools by people who should be running the business.
Buyers in the UK, Australia and New Zealand still treat "offshore" as the main hazard. The builds that fail usually fail earlier: a vague brief, floating scope, and no way to know what "done" means. Here is how to write the brief, stage the money, and still own the code.
Email and a spreadsheet are a perfectly good order system — up to a point. How to tell whether your wholesale business has passed it, and what replaces them when it has.
Seven deliverables, one fixed fee, and a real chance the answer is 'don't build'. What the Blueprint actually produces, and why we would rather tell you no early.
Every new subscription promises to remove a job, and often adds a handoff instead. A workflow-by-workflow way to decide when to buy, and when to build around how your team already works.
An MVP cost has two terms in it: how many weeks of work, and what a week costs. You can work out the first one yourself, in an afternoon, before you talk to anybody.
Public registers only work where you can read the filings. Here is the version that works in any jurisdiction: the ownership default that surprises most buyers, the five things an assignment clause has to settle, and the hand-back drill you run at 25% of the build.
Drafting guest replies can give a 12-room guest house back about five working weeks a year. A website chatbot can make promises your hotel is legally stuck with. One question sorts every AI tool into the right pile.
