Product engineering
We take a product from a rough idea to something running in production with real users on it — architecture, build, launch and the unglamorous work after launch.
- Discovery
- Architecture
- Build
- Launch
Intelligent Systems. Better Future.
Symentic Technologies is a UK software company. We build custom systems for clients — and we run two SaaS platforms of our own, which means we live with the decisions we make.
What we do
We'd rather do a narrow set of things well than claim everything.
We take a product from a rough idea to something running in production with real users on it — architecture, build, launch and the unglamorous work after launch.
Web apps, iOS and Android from one codebase, and the APIs behind them. Built to be maintained by whoever comes next, not just by us.
Making software talk to software: payment gateways, channel managers, EPOS terminals, third-party APIs. Usually the part that decides whether a project works.
Language models applied to specific jobs — drafting replies, translating guest messages, categorising content. Shipped and in daily use, not a demo.
Our own products
Two platforms, both live, both with paying customers. Everything we learned keeping them running is what we bring to client work.
Hotel management & channel manager
A property management system for independent hotels, B&Bs and guest houses. Front-desk calendar, two-way sync with Booking.com, Airbnb and Expedia, payments, guest messaging and reporting — in one system.
Restaurant ordering & EPOS
Online ordering, an EPOS terminal for the counter and a kitchen flow that ties them together. Runs on real hardware in real restaurants, including in-room dining that charges straight to a hotel folio.
How a project runs
The same shape every time, whether it is a six-week build or a two-year platform.
We work out what you actually need, write it down with a cost, and tell you if we think part of it is a bad idea.
Short cycles with something you can click at the end of each one. No month-long silences.
Into production, on your infrastructure, with the deployment documented so it is not a mystery.
Monitoring, fixes and the next round of work — for as long as you want us on it.
How we work
You get the code, the infrastructure and the documentation. We write software that the next engineer can pick up — because often, that engineer is us, two years later, and we have opinions about being kind to our future selves.
We work in short cycles with something you can click at the end of each one. If a thing is not working, we would rather tell you in week two than week twelve.
Where we work
We are not sector-exclusive, but these are the ones where we already know the vocabulary, the integrations and the awkward edge cases.
Hotels, B&Bs, guest houses and holiday lets. Front desk, distribution, payments and guest comms.
Restaurants and takeaways. Online ordering, EPOS hardware, kitchen flow and delivery.
Multi-tenant systems where each customer needs their own data, branding and rules.
Stack
Boring, well-supported tools with long track records — chosen so your system is still maintainable in five years.
Questions
If yours is not here, just ask — we will give you a straight answer.
Fixed scope for well-defined projects, or a monthly retainer where the work is ongoing. Either way you get a written scope with the cost before anything starts.
You do. Code, infrastructure and documentation are handed over. We do not hold your system hostage.
Often, yes. We will read the codebase first and tell you honestly whether it is worth continuing or worth replacing.
A focused build is usually 6–12 weeks to something in production. We work in short cycles so you see progress every week, not at the end.
Yes, if you want us to. We run our own platforms in production, so ongoing support is normal work for us rather than an afterthought.
Yes. We are UK-based and most of our clients are too, but we work remotely and time zones have not been a problem.
Still have a question? Ask us directly →
Tell us what you are trying to do. We will tell you honestly whether we are the right people for it.