Blog
What we are building, what broke, and what we would do differently. Written by the people doing the work.
Drafting guest replies can give a 12-room guest house back about five working weeks a year. A website chatbot can make promises your hotel is legally stuck with. One question sorts every AI tool into the right pile.
Three delivery tablets, a card machine and a till that only knows about walk-ins. Here is one Friday night traced through all four, why the numbers never agree on Monday, and why HMRC has just spent the summer consulting on what your till has to be able to prove.
